Policies

Shipping Policy

Willrich Precision (willrich.com) ships via UPS ground. If special delivery instructions are required please email us at customerservice@willrich.com or call us at 1-866-WILLRICH (866-945-5742)

Privacy Policy

Willrich cares how information about you is used and shared, we appreciate your trust. Willrich gathers only the information specific and required by your order. We do not sell or use your information for any other purposes.”Cookies” are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as a shopping cart. This site requires that they be turned on.

Copyright and Usage Policy

While Willrich Precision Instrument Co. provides the information on this server to anyone, we and/or the original copyright holder retain copyright on all text and graphic images.
This means that you may not: distribute the text or graphics to others without the express written permission of Willrich Precision Instrument Co. and/or the original copyright holder; “mirror” this information on your own server without our permission; modify or re-use the text or graphics on this system. You may: print copies of the information for your own personal use; store the files on your own computer for your personal use only; reference this server from your own documents.
Willrich Precision Instrument Co. reserves all other rights. Product and service names profiled herein are marks of Willrich Precision Instrument Co. Other manufacturers’ names and logos are trademarks of their respective companies. The information, text, graphics, and links provided herein are provided by Willrich Precision Instrument Co. as a convenience to its customers. Willrich Precision Instrument Co. does not warrant the accuracy, or completeness of the information, text, graphics, links, and other items contained on this server or any other server.

Return Policy

Returns are subject to a 25% re-stocking fee. Freight is non refundable and 3% credit card transaction fee will still be enforced for any returns. i.e. any credit card transactions fees are non refundable. Returns must be sent back within 10 days. All returns are subject to approval and must be authorized prior to returning. Items must be sent back in original packaging and item must not be used and shall only be accepted back if in perfect as new condition. Special order items are non cancellable and non returnable. Please keep in mind that Plug gages, thread gages, ring gages,air plugs and air rings are also considered special order items.

Pricing Disclaimer:

Prices on this site are subject change without prior notice. Prices reflected on this site are based on credit card purchases only. Willrich Precision offers a wide variety of products from many manufacturers and suppliers. We make every effort to keep prices on our website up to date based upon information provided by manufacturers. Occasionally purchases are made on our site which are subject to pricing mistakes due to incorrect data from the manufacturer or data entry errors. If this happens a representative from our company will notify you immediately to provide you with correct pricing . We maintain the right to refuse to sell a product which is priced incorrectly. However, we will offer you a discounted price or an alternative product offering for your consideration.

Inventory Disclaimer:

Due to the large number of products offered by Willrich Precision the large majority of products on our website are not held in inventory in our own warehouse. Most products are shipped from the manufacturer (directly to you whenever possible). Please note: Some manufacturers require that items are shipped to us and then in turn we ship to you. (no double shipping charges to you).
We make every effort to deliver products to you as soon as possible and available.
We do our very best to provide you with an accurate expected date of delivery. Items may be available at time of quotation (manufacturer’s inventory) but are subject to prior sale. Deliveries quoted do not include shipping time.

Disclaimer:

The materials on Willrich Precision’s web site are provided “as is”. Willrich Precision makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Willrich Precision does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site.

Limitations:

In no event shall Willrich Precision be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Willrich Precision’s Internet site, even if Willrich Precision orallyly or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata:

The materials appearing on Willrich Precision’s web site could include technical, typographical, or photographic errors. Willrich Precision does not warrant that any of the materials on its web site are accurate, complete, or current. Willrich Precision may make changes to the materials contained on its web site at any time without notice. Willrich Precision Inc. does not, however, make any commitment to update the materials. Site Terms of Use Modifications Willrich Precision may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law:

Any claim relating to Willrich Precision’s web site shall be governed by the laws of the State of New Jersey without regard to its conflict of law provisions. General Terms and Conditions applicable to Use of a Web Site.