First time orders are credit card only.Net 30 days (subject to credit approval).
Returns are subject to a 25% re-stocking fee. Freight is nonrefundable and a 3% credit card transaction fee will still be enforced for any returns on purchases via credit card. Returns must be sent back within 10 days. All returns are subject to approval and must be authorized prior to returning. Items must be sent back in original packaging and item must not be used and shall only be accepted back if in perfect as new condition. A Company credit will be issued for approved return of standard product items. Customer will have full financial responsibility if the returned unit is received in damaged or not in perfect new condition.
Special order items are noncancellable and nonreturnable. Please keep in mind that Plug gages, thread gages, ring gages, air plugs and air rings are also considered special order items. Cancellation can be accepted only within 5 working days after order is placed and will be subject to a as much as a 50% cancellation fee. Any cancellations after five working days will be subject to 100% monies due to cover production time. Special ring and plug gages can only be canceled within 24 hours of placing the order and are subject to cancellation fee up to 35% depending upon production completed. Cancellation after 24 hours are subject to as much as 100% cancellation fee to cover production time. It is the customer’s responsibility to properly package the merchandise being returned
Quoted lead times. Quoted stocked items and Lead times are always subject to prior sales. Current manufacturer production schedules at time of order can also possibly effect delivery dates. Willrich Precision will not be held financially responsible for any delays in shipment. Any cancellations on special order items are subject to a cancellation fee.
International orders :
International orders are 100% USD due via bank wire transfer with order. We would ship on International customer’s freight collect account or the International customer can arrange for pick up.