In the United States, there is a wide range of metrology service providers. Each company claims to be the best in the industry promising potential customers premium services. How can one tell that a metrology service provider is qualified enough for their specific needs? Before you sign off with a metrology company, there are several questions you need to ask. The questions will help you to get to the core issues that may otherwise lead to problems with your precision measurement projects.
How Often Can You Calibrate My Measurement Equipment?
It is not always possible to do a calibration before every project you have. For this reason, it is important to work with a metrology service provider who has a calibration schedule that will suit yours. Find out from the company about their onsite calibration process to ensure that your schedule and theirs matches.
How Quickly Can I Receive Measurement Results?
Every business strives to provide fast results in order to keep their clients happy. However, when it comes to the alignment business, this is not the case. A professional metrology company will provide measurement results after a significant time has passed. Before getting the final results, a metrology company should be able to give you at least some initial reports onsite.
Who is Providing The Actual Metrology Services?
Every measurement consulting project should have a senior tech who is in charge of the project. A professional metrology company will have no problem mentioning the specialist(s) who will be involved in the project. Check to ensure that these specialists have significant experience before signing off.
How Many Other Projects Have They Performed That Are Similar To Yours?
We all want to work with someone who not only has experience in a particular field, but one that also has profound knowledge about the task at hand. Not all metrology companies are able to handle a wide range of projects. Most companies offer specialized services and that’s why it is important to find out if the company you hire will offer the type of service you require. Ensure that you ask the company about the common types of project they have handled to know where their experience lies.
Is The Metrology Company Insured?
This is a straightforward question that requires a straightforward answer. It is best to hire a metrology company that is insured so as not to be liable when injuries take place as they undertake your project. The company should be able to give a simple YES or NO answer. Be wary of indirect answers.
Will I Get Written Reports After The Project Is Complete?
It is very important that you get a full report on the needed measurement data. A professional metrology service provider should not only provide you with raw measurements. They should ensure that they have reviewed and analyzed the data to ensure they give out a comprehensive report. Be careful that you don’t end up with a simple alignment crew that will only hand you measurement reports that are incomplete.
Make sure that the metrology service provider you hire has years of experience and they are able to provide true metrology consulting services.